We asked Bethany Ross, an alumnus from the UNH Manchester CIS program, a few questions about her new job and her time spent at UNH Manchester!
Where do you work?
I am an eCommerce Support Representative at Dyn (Dynamic Network Services) in Manchester, NH. I provide technical support to close to half a million home users and small businesses with a specialization in billing and abuse.
What do you like about your job?
The environment at Dyn is unlike any other place I have worked. I get to wear jeans and tee shirts to work and play foosball. Another aspect that I love about my job is that I seem to learn something new everyday. It’s crazy to me that I spend 40 hours a week doing something that was a focus of only an hour of one of my CIS classes.
What advice do you have for current CIS majors?
Try everything and get involved! When I was a freshman I would have never seen myself doing what I do now, but I enjoy it. Also take classes in departments that aren’t CIS, you’ll learn things that are helpful in any field such as communication skills.
Where do you see yourself in five years?
I see myself in a supervisory role doing something in the IT field. Hopefully I’ll be finishing a master’s degree by then too!
Was there anything you wish you had done?
I wish I had gotten involved as an Orientation Leader earlier. I became an Orientation Leader partly to overcome my fear of talking to large groups of people that I didn’t know. Let me tell you, talking to 40 new students with all eyes on you is a quick way to overcome it. I also met faculty and students I would not have met other ways.
We like to stay connected with our alumni and get them involved with our community. How would you like to stay involved and share your professional knowledge and expertise with us?
I really enjoyed when former students came in and talked to current students, I would love to do that. Interesting part of that is, when I met with one former student in the Internship Experience class, she was actually working in the department at Dyn where I work in now. I would also like to get involved in anything that gets more young girls involved in technology, there is such a gender gap in the field. I was the only woman that graduated with a BS in CIS in May 2012, I would love to see that never happen again!